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Privacy policy

This policy explains how Clinvello Inc, operating as Clinvello, handles personal information collected through this website, demo bookings and partnership enquiries.

Who is responsible

Clinvello Inc
Business address to be added
Privacy contact: Privacy contact to be added

Information you provide

For a clinic demo, we request your name, work email, clinic name and clinic software. Group enquiries also include location count.

For a partner call, we request your name, work email, company, partnership interest and any optional message you provide.

When you choose a meeting, we also process the selected time, time zone, booking reference and information needed to arrange that meeting.

How we use information

We save completed enquiry forms to arrange meetings, respond to your enquiry and understand your business needs. If you choose booking reminders, we send a booking link after one hour without a booking, followed by up to four daily reminders. Reminders stop when you book or unsubscribe.

We also use limited technical information to operate the website, prevent abuse and investigate errors. Please do not submit patient records or medical information.

Scheduling and service providers

Cal.com processes meeting availability and booking details so you can schedule a call. The selected host and authorized team members receive the booking information.

Our configured hosting, security and abuse-prevention providers may process connection details, request information and security signals to deliver and protect the website.

Where enabled, Cloudflare Turnstile checks requests for abuse. Neon stores enquiry details, your reminder preference, reminder delivery state, unsubscribe records and temporary booking security records. Resend delivers booking reminder emails and a transactional founder introduction after a confirmed booking. We use these services to manage enquiries, deliver the reminders you request and protect the website.

Providers process information under their own terms and our service arrangements. Cal.com privacy policy.

US and Canadian visitors

We serve businesses in the United States and Canada. Depending on provider arrangements, information may be processed in either country or another country.

Laws in the processing country may differ from those where you live. Contact us for information about the providers and locations relevant to your request.

Cookies and choices

The website does not include advertising pixels or audience-retargeting tools. Scheduling and security services may use technology necessary to provide their functions.

A demo or partner enquiry is not a newsletter subscription. Any separate marketing subscription must offer its own choice and an unsubscribe method.

Optional website analytics

When configured, we use Google Analytics 4 only after you choose Allow analytics. You can decline or withdraw using Analytics preferences. It measures pages and a small set of website actions, such as opening a demo or downloading an estimate. We do not send form contents, calculator values, query strings, patient information or advertising audience signals in our configured events.

Analytics uses cookies and Google receives technical connection information when enabled. We disable advertising personalization and Google signals. Account retention, access and cross-border processing must match our actual provider arrangements. Google privacy policy.

Retention

We retain enquiry and booking information while needed to respond, manage the business relationship, meet legal obligations and resolve disputes.

When information is no longer needed, we delete or de-identify it, subject to lawful retention requirements and service-provider deletion processes.

Your requests and rights

Depending on your location and applicable law, you may request access, correction, deletion or a copy of your information, or object to certain uses.

You may also ask to withdraw consent where we rely on it. Withdrawal does not affect processing already carried out lawfully.

Contact Privacy contact to be added. We may verify your identity before responding. We will explain any legal reason that prevents us from fulfilling a request.

We do not sell enquiry information or share it for cross-context behavioural advertising. We do not discriminate against people for making privacy requests.

Security

We use safeguards appropriate to the information and purpose, including restricted access and security checks. No internet service can guarantee absolute security.

Children and patient information

This business website is intended for adult business representatives. It is not a patient portal or a service directed to children.

If you believe patient information or a child’s information was submitted in error, contact us so we can review and address it.

Changes and contact

We update this policy when practices change and show the revised date above. Material changes may require further notice or consent.

Questions or concerns: Privacy contact to be added. Postal address: Business address to be added.