Front desk
Cancellation backfill
Offer suitable openings to patients on the waitlist.
Your clinic. Connected.
- Find a new opening
- Match eligible patients
- Offer the next appointment
A clearer next step for your team.
A cancelled appointment can leave a gap even when patients are waiting for a suitable time.
How it works
The workflow, step by step.
- 01
Find a new opening
Use the connected schedule to identify an appointment that has become available.
- 02
Match eligible patients
Check suitable waitlist and recall patients against your clinic’s booking and contact rules.
- 03
Offer the next appointment
Bring accepted offers into the supported booking workflow so the schedule reflects the outcome.
Your team stays in control.
Clinic rules determine suitability and outreach. An opening is not a reason to ignore contact permissions or clinical restrictions.
What we’ll check for your clinic.
- Waitlist, recall and cancellation records in your system.
- Patient eligibility, contact permissions and the booking rules for each service.
See this with your clinic’s workflow.
Bring your system, your questions and the way your team works.