Aesthetic Record: Injectable practices evaluating chart-to-inventory workflows.
PatientNow: Clinics assessing one platform for operations and patient follow-up.
Aesthetic RecordAesthetics EMR and inventory platform
PatientNowAesthetics EMR and growth platformInjectable practices evaluating chart-to-inventory workflows.
Clinics assessing one platform for operations and patient follow-up.
There is no universal winner. Compare the workflow and quote for your clinic, rather than awarding points for feature names.
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| Decision | Aesthetic Record | PatientNow |
|---|---|---|
| What it is | Aesthetic Record connects procedure charting with practice operations. Its inventory workflow is particularly relevant when product traceability drives the buying decision. | PatientNow brings clinical records, scheduling and payments together with Recura lead handling. Compare both the EMR change and the AI workflow. |
| Vendor-described workflows |
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| Pricing evidence | Essentials: $15/user/month; Accelerator: $19/user/month. Both list $399 startup/onboarding. Some features and integrations carry additional fees. Vendor pricing source (opens in new tab) ↗ | Request a current quote; public pricing was not verified. Vendor pricing source (opens in new tab) ↗ |
| Decision to resolve | Include onboarding, AI and marketing add-ons when comparing a per-user headline price. | Confirm the quoted modules, implementation effort and Recura configuration against your existing workflow. |
Capabilities above are vendor descriptions, not independent tests. Pricing units, module coverage and usage allowances may differ.
Start with an injectable visit: intake, photos, documentation, provider sign-off and follow-up. Then trace one new inquiry into that same patient record.
Our full feature framework includes front desk, consultation, growth, controls and partner capabilities. A source can describe a related workflow without establishing the complete feature. Unmapped evidence means “Ask vendor”, not “No”.
Clinvello’s full list is owner-confirmed available. Exact operations, plan scope and assurance documents need checking for your clinic. See the full feature framework →
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| Feature | Aesthetic Record | PatientNow |
|---|---|---|
| F01 · ConnectTwo-way clinic connections | Ask vendor. Which patient, appointment and payment reads and writes work in our exact clinic software? Support not established by this review. | Ask vendor. Which patient, appointment and payment reads and writes work in our exact clinic software? Support not established by this review. |
| F02 · ConnectShared clinic context | Related evidence; partial scope Inventory usage links lots to encounters; consistent data normalization across external systems is unverified. Source (opens in new tab) ↗ | Related evidence; partial scope Records, payments and scheduling share a platform; cross-system normalization is unverified. Source (opens in new tab) ↗ |
| F03 · ConnectRead-only report | Ask vendor. Can we inspect missed calls, unbooked leads and overdue recalls without enabling writes or outreach? Support not established by this review. | Ask vendor. Can we inspect missed calls, unbooked leads and overdue recalls without enabling writes or outreach? Support not established by this review. |
| F04 · Front deskVoice answering | Ask vendor. Can the voice agent book, reschedule, take a deposit and transfer the caller with context? Support not established by this review. | Related evidence; partial scope Recura lead calling and direct booking are described; deposits and summarized transfers need confirmation. Source (opens in new tab) ↗ |
| F05 · Front deskText, chat and DMs | Ask vendor. Which SMS, web, WhatsApp and social channels share context, and which replies need approval? Support not established by this review. | Ask vendor. Which SMS, web, WhatsApp and social channels share context, and which replies need approval? Support not established by this review. |
| F06 · Front deskStaff escalation | Ask vendor. Can our clinical lead define the questions that must go to a person and test an unanswered handoff? Support not established by this review. | Ask vendor. Can our clinical lead define the questions that must go to a person and test an unanswered handoff? Support not established by this review. |
| F07 · Front deskReturning callers | Ask vendor. How do you verify a returning caller before using their treatment, booking or balance context? Support not established by this review. | Ask vendor. How do you verify a returning caller before using their treatment, booking or balance context? Support not established by this review. |
| F08 · Front deskCancellation backfill | Ask vendor. Can a cancellation be filled from eligible waitlist and recall patients without duplicate offers? Support not established by this review. | Ask vendor. Can a cancellation be filled from eligible waitlist and recall patients without duplicate offers? Support not established by this review. |
| F09 · Front deskLanguage coverage | Ask vendor. Which languages work on each channel, and how do staff review an unfamiliar-language handoff? Support not established by this review. | Ask vendor. Which languages work on each channel, and how do staff review an unfamiliar-language handoff? Support not established by this review. |
| F10 · LeadsAd and web leads | Ask vendor. Can a new ad or web inquiry receive a reply with real availability and its original source retained? Support not established by this review. | Related evidence; partial scope Recura lead follow-up is described; source coverage and sub-minute slot offers need confirmation. Source (opens in new tab) ↗ |
| F11 · LeadsFollow-up sequences | Ask vendor. Do replies, bookings and withdrawn contact permission stop the appropriate follow-up sequence? Support not established by this review. | Related evidence; partial scope Campaigns use history and visit patterns; consent checks and stop conditions need confirmation. Source (opens in new tab) ↗ |
| F12 · LeadsCoordinator routing | Ask vendor. Can selected inquiries route to the right coordinator with the reason and conversation attached? Support not established by this review. | Ask vendor. Can selected inquiries route to the right coordinator with the reason and conversation attached? Support not established by this review. |
| F13 · ConsultPre-consult summaries | Ask vendor. Can guided patient intake and goals reach the provider before the consultation without generating medical advice? Support not established by this review. | Ask vendor. Can guided patient intake and goals reach the provider before the consultation without generating medical advice? Support not established by this review. |
| F14 · ConsultPlans and quotes | Ask vendor. Can a patient accept a provider-prepared plan by text, with the deposit or financing status reconciled? Support not established by this review. | Ask vendor. Can a patient accept a provider-prepared plan by text, with the deposit or financing status reconciled? Support not established by this review. |
| F15 · ConsultProvider-led visualization | Ask vendor. Which visualization tools connect to the consultation, and how are consent and generated images controlled? Support not established by this review. | Ask vendor. Which visualization tools connect to the consultation, and how are consent and generated images controlled? Support not established by this review. |
| F16 · ConsultDraft clinical notes | Related evidence; partial scope ChartSmart AI is listed; units/lots drafting and the full provider-signed write-back need demonstration. Source (opens in new tab) ↗ | Ask vendor. Can a draft include units and lot context and reach the original EMR for provider review and signature? Support not established by this review. |
| F17 · RetentionTreatment recall | Ask vendor. Can the clinic set treatment-specific recall windows and offer suitable open appointments? Support not established by this review. | Related evidence; partial scope Treatment-based follow-up is described; clinic-set cadence with available slots needs demonstration. Source (opens in new tab) ↗ |
| F18 · RetentionCheckout rebooking | Ask vendor. Can staff prompt and complete the next appointment before the current visit ends? Support not established by this review. | Ask vendor. Can staff prompt and complete the next appointment before the current visit ends? Support not established by this review. |
| F19 · RetentionPatient reactivation | Ask vendor. Does reactivation verify the contact permission and stop when the patient replies or books? Support not established by this review. | Ask vendor. Does reactivation verify the contact permission and stop when the patient replies or books? Support not established by this review. |
| F20 · RetentionMembership retention | Ask vendor. How are membership drop-off signals reviewed and distinguished from an ordinary overdue visit? Support not established by this review. | Ask vendor. How are membership drop-off signals reviewed and distinguished from an ordinary overdue visit? Support not established by this review. |
| F21 · GrowthRevenue attribution | Ask vendor. Can one ad inquiry be traced through its booked appointment and collected payment without merging those states? Support not established by this review. | Ask vendor. Can one ad inquiry be traced through its booked appointment and collected payment without merging those states? Support not established by this review. |
| F22 · GrowthReview requests | Ask vendor. Do review requests use the same rules for every eligible patient, with reply drafts approved by staff? Support not established by this review. | Ask vendor. Do review requests use the same rules for every eligible patient, with reply drafts approved by staff? Support not established by this review. |
| F23 · GrowthAd creative studio | Ask vendor. Can clinic-approved campaign copy, images and short video be reviewed against the clinic’s marketing rules? Support not established by this review. | Ask vendor. Can clinic-approved campaign copy, images and short video be reviewed against the clinic’s marketing rules? Support not established by this review. |
| F24 · GrowthAd spend optimization | Ask vendor. Can campaign budget changes use booked and paid outcomes rather than only lead volume? Support not established by this review. | Ask vendor. Can campaign budget changes use booked and paid outcomes rather than only lead volume? Support not established by this review. |
| F25 · GrowthAudience controls | Ask vendor. Which data and permissions support audience creation, and how is patient information kept out of advertising tools? Support not established by this review. | Ask vendor. Which data and permissions support audience creation, and how is patient information kept out of advertising tools? Support not established by this review. |
| F26 · GrowthTreatment landing pages | Ask vendor. Can a treatment page carry clinic-approved pricing information and an operational booking path? Support not established by this review. | Ask vendor. Can a treatment page carry clinic-approved pricing information and an operational booking path? Support not established by this review. |
| F27 · GrowthLocal and AI-search visibility | Ask vendor. Can local profile updates and search FAQs use the clinic’s approved treatment menu? Support not established by this review. | Ask vendor. Can local profile updates and search FAQs use the clinic’s approved treatment menu? Support not established by this review. |
| F28 · IntelligenceMorning brief | Ask vendor. Does the daily brief identify the inquiries, recalls and provider capacity that need action? Support not established by this review. | Ask vendor. Does the daily brief identify the inquiries, recalls and provider capacity that need action? Support not established by this review. |
| F29 · IntelligenceClinic questions | Ask vendor. Can staff inspect the source records behind an answer about bookings, revenue or campaign performance? Support not established by this review. | Ask vendor. Can staff inspect the source records behind an answer about bookings, revenue or campaign performance? Support not established by this review. |
| F30 · IntelligenceConversation coaching | Ask vendor. Can staff review how a call or chat was scored and correct the coaching assessment? Support not established by this review. | Ask vendor. Can staff review how a call or chat was scored and correct the coaching assessment? Support not established by this review. |
| F31 · IntelligenceLocation comparisons | Ask vendor. Are location comparisons calculated using the same definitions and source-record states? Support not established by this review. | Ask vendor. Are location comparisons calculated using the same definitions and source-record states? Support not established by this review. |
| F32 · TrustBAA, audit history and redaction | Ask vendor. Which contract, activity logs, access settings and redaction controls cover the exact service we buy? Support not established by this review. | Ask vendor. Which contract, activity logs, access settings and redaction controls cover the exact service we buy? Support not established by this review. |
| F33 · TrustContact permissions | Ask vendor. Where is each channel’s contact permission recorded, checked before sending and retained for review? Support not established by this review. | Ask vendor. Where is each channel’s contact permission recorded, checked before sending and retained for review? Support not established by this review. |
| F34 · TrustClinic policy controls | Related evidence; partial scope Clinical sign-off is listed; medical-director approval of AI scripts and outreach needs confirmation. Source (opens in new tab) ↗ | Ask vendor. Can the clinical lead approve scripts, escalation and outreach rules by location? Support not established by this review. |
| F35 · TrustCanadian hosting and assurance | Ask vendor. Which assurance reports and regional hosting commitments apply to our actual deployment? Support not established by this review. | Ask vendor. Which assurance reports and regional hosting commitments apply to our actual deployment? Support not established by this review. |
| F36 · PlatformWhite-label experience | Ask vendor. Which supported components can a partner embed under its own brand and commercial terms? Support not established by this review. | Ask vendor. Which supported components can a partner embed under its own brand and commercial terms? Support not established by this review. |
| F37 · PlatformPartner API and webhooks | Ask vendor. Which documented partner interfaces expose permitted actions and auditable results? Support not established by this review. | Ask vendor. Which documented partner interfaces expose permitted actions and auditable results? Support not established by this review. |
| F38 · PlatformBulk provisioning and billing | Ask vendor. Can an authorized partner provision and manage billing across many locations without repeated manual setup? Support not established by this review. | Ask vendor. Can an authorized partner provision and manage billing across many locations without repeated manual setup? Support not established by this review. |
| F39 · IntelligenceClinic brain | Ask vendor. Can staff inspect sources and action history, with routine work following rules and other actions requiring approval? Support not established by this review. | Ask vendor. Can staff inspect sources and action history, with routine work following rules and other actions requiring approval? Support not established by this review. |
“Reviewed” means we read the public page. It does not confirm deployment, contract terms or performance in your clinic.
Clinvello adds AI workflows to supported clinic systems. Compare it separately if you intend to keep your existing software.
Aesthetics EMR and inventory platformAesthetic Record connects procedure charting with practice operations. Its inventory workflow is particularly relevant when product traceability drives the buying decision.
Compare with ClinvelloAesthetics EMR and growth platformPatientNow brings clinical records, scheduling and payments together with Recura lead handling. Compare both the EMR change and the AI workflow.
Compare with ClinvelloAsk us to demonstrate the booking, handoff and reporting your clinic needs.