Marketing and growth
Review requests
Request feedback consistently and prepare replies for staff approval.
Your clinic. Connected.
- Apply the same request rules
- Prepare a reply
- Let staff approve
A clearer next step for your team.
Ask for patient feedback consistently, and give staff a way to review replies before they are published.
How it works
The workflow, step by step.
- 01
Apply the same request rules
Use the clinic’s eligibility rules consistently rather than asking only patients expected to leave a positive review.
- 02
Prepare a reply
Draft a response for the team to inspect, with supported privacy controls applied.
- 03
Let staff approve
Keep the final reply with a person who can check the wording and information being shared.
Your team stays in control.
Do not gate review requests by sentiment or expose patient information in a public reply. Staff approve the response.
What we’ll check for your clinic.
- Your review-request eligibility, timing and contact permissions.
- Which staff approve replies and which review destinations are connected.
See this with your clinic’s workflow.
Bring your system, your questions and the way your team works.