Front desk
Voice answering
Answer calls, book or reschedule, collect deposits and transfer conversations with context.
Your clinic. Connected.
- Answer using clinic information
- Handle the booking
- Transfer with context
A clearer next step for your team.
When your front desk is helping someone in person, another caller still needs a clear route to an appointment.
How it works
The workflow, step by step.
- 01
Answer using clinic information
Use the clinic’s approved booking information and identify what the caller needs.
- 02
Handle the booking
Check supported availability, book or reschedule, and collect a deposit where that workflow is enabled.
- 03
Transfer with context
Pass questions that need a person to staff with a summary of the conversation.
Your team stays in control.
Your team approves scripts and escalation rules. Questions requiring clinical judgment go to a person rather than an automated treatment answer.
What we’ll check for your clinic.
- Call routing, opening hours and staff-transfer destinations.
- Supported booking, rescheduling and deposit operations in your clinic software.
See this with your clinic’s workflow.
Bring your system, your questions and the way your team works.