Mobile aesthetics EHR and practice platform · A clinic buyer’s comparison

Clinvello vs Symplast

Symplast: Practices prioritizing mobile charting and patient-app communication.

Clinvello: Add AI workflows while keeping your existing clinic software.

SymplastMobile aesthetics EHR and practice platform
vsClinvelloAI for aesthetic clinics

Which should you shortlist?

Consider Symplast when…

Practices prioritizing mobile charting and patient-app communication.

Consider Clinvello when…

Clinics that want AI workflows across supported software while retaining their existing patient records and scheduling tools.

The decision to resolve: Verify each AI workflow and growth-service commitment rather than treating a suite label as an implementation specification.

Compare the buying decision.

Swipe or scroll the table to compare all columns →

Clinvello vs Symplast: role, fit, cost and availability
DecisionSymplastClinvello
Product roleSymplast combines a mobile aesthetics EHR with patient communication and AI documentation. Evaluate the mobile workflow with both providers and front-desk staff. Vendor sources ↓An AI layer for aesthetic clinics using their existing clinic software, with marketing, front desk, follow-up, consultation support and revenue reporting. Clinvello features ↗
Best-fit scenarioPractices prioritizing mobile charting and patient-app communication.Editorial assessmentClinics that want AI workflows across supported software while retaining their existing patient records and scheduling tools.Editorial assessment
Pricing evidenceRequest a current quote; public pricing was not verified.
Vendor pricing source (opens in new tab) ↗
  • Starter · $99/month200 minutes, then $0.40/min.
  • Front Desk · $249/month750 minutes, then $0.30/min.
  • Growth · $499/month1,500 minutes, then $0.25/min.
  • Group · $399/location/monthMinimum five locations ($1,995/month). Confirm pooling and overage.

USD per location.

Clinvello plans ↗
What needs checkingVerify each AI workflow and growth-service commitment rather than treating a suite label as an implementation specification.The full feature list and plan prices are owner-confirmed available as of 29 October 2026. Exact read/write operations vary by connection; confirm your workflow in a demo.
Staff oversightAsk Symplast to demonstrate the handoff, approval and contact-permission settings for the workflows listed below. Coverage is not assumed.Approved scripts, contact-permission checks, activity history and staff escalation. Routine booking and follow-up follow clinic rules; other clinic-brain actions need staff approval. Clinic brain ↗

Pricing models are different; starting prices are not equivalent bundles. Confirm billing period, country, usage, implementation and optional modules in writing.

What Symplast describes

These are attributed product descriptions. The right column gives you a practical acceptance check, rather than assuming every claim works in your setup.

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Symplast: vendor-described capabilities and demo checks
WorkflowVendor descriptionAsk them to demonstrate
AI notesAI Scribe describes ambient SOAP drafts editable within practice templates.
Source (opens in new tab) ↗Public page reviewed
Use a synthetic visit. Show who reviews the draft, signs it and can see or change the original record.
Mobile workflowThe AI documentation page names iPhone and iPad support.
Source (opens in new tab) ↗Public page reviewed
Run an after-hours inquiry and a question requiring staff. Inspect the handoff, history and final booking status.
Lead assistanceThe AI page lists a prospect chatbot and call summaries.
Source (opens in new tab) ↗Public page reviewed
Trace one synthetic inquiry through a booked appointment and a payment. Keep those three states separate.
Patient appThe platform describes app-based messaging, media, forms and payments.
Source (opens in new tab) ↗Public page reviewed
Run an after-hours inquiry and a question requiring staff. Inspect the handoff, history and final booking status.
Practice operationsThe platform includes scheduling, intake, analytics and recurring payments.
Source (opens in new tab) ↗Public page reviewed
Run an after-hours inquiry and a question requiring staff. Inspect the handoff, history and final booking status.

All 39 features, considered.

Our full feature framework includes front desk, consultation, growth, controls and partner capabilities. A source can describe a related workflow without establishing the complete feature. Unmapped evidence means “Ask vendor”, not “No”.

Clinvello’s full list is owner-confirmed available. Exact operations, plan scope and assurance documents need checking for your clinic. See the full feature framework →

Open the 39-feature evidence comparison

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Evidence coverage, not a feature score. No product test is implied.
FeatureClinvelloSymplast
F01 · ConnectTwo-way clinic connectionsRead and update supported bookings, patient and business records across connected clinic software.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Which patient, appointment and payment reads and writes work in our exact clinic software?

Support not established by this review.
F02 · ConnectShared clinic contextKeep patients, services and booking context consistent across connected systems.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

How do patient, service, provider and location identities stay consistent across connected systems?

Support not established by this review.
F03 · ConnectRead-only reportReview missed calls and unbooked leads before enabling booking actions.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can we inspect missed calls, unbooked leads and overdue recalls without enabling writes or outreach?

Support not established by this review.
F04 · Front deskVoice answeringAnswer calls, book or reschedule, collect deposits and transfer conversations with context.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can the voice agent book, reschedule, take a deposit and transfer the caller with context?

Support not established by this review.
F05 · Front deskText, chat and DMsAnswer texts, web chat, WhatsApp and supported social DMs using clinic-approved information.Owner-confirmed available; scope varies by plan and connection.Related evidence; partial scope

A prospect chatbot is listed; complete text/social coverage and approval controls need confirmation.

Source (opens in new tab) ↗
F06 · Front deskStaff escalationRoute questions outside approved information to the clinic team.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can our clinical lead define the questions that must go to a person and test an unanswered handoff?

Support not established by this review.
F07 · Front deskReturning callersUse verified patient context when a returning patient calls.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

How do you verify a returning caller before using their treatment, booking or balance context?

Support not established by this review.
F08 · Front deskCancellation backfillOffer suitable openings to patients on the waitlist.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can a cancellation be filled from eligible waitlist and recall patients without duplicate offers?

Support not established by this review.
F09 · Front deskLanguage coverageSupport the languages enabled for your clinic and channels.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Which languages work on each channel, and how do staff review an unfamiliar-language handoff?

Support not established by this review.
F10 · LeadsAd and web leadsBring new inquiries into the booking flow.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can a new ad or web inquiry receive a reply with real availability and its original source retained?

Support not established by this review.
F11 · LeadsFollow-up sequencesFollow up with permission; stop when patients reply or book.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Do replies, bookings and withdrawn contact permission stop the appropriate follow-up sequence?

Support not established by this review.
F12 · LeadsCoordinator routingSend selected inquiries to the right coordinator.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can selected inquiries route to the right coordinator with the reason and conversation attached?

Support not established by this review.
F13 · ConsultPre-consult summariesCollect patient goals, photos, video and guided intake for provider review.Owner-confirmed available; scope varies by plan and connection.Related evidence; partial scope

Pre-visit summaries are listed; guided intake, photo capture and goal transcription need confirmation.

Source (opens in new tab) ↗
F14 · ConsultPlans and quotesShare provider-prepared plans, quotes, deposits and financing options for patients to review.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can a patient accept a provider-prepared plan by text, with the deposit or financing status reconciled?

Support not established by this review.
F15 · ConsultProvider-led visualizationConnect supported visualization tools for use within the consultation.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Which visualization tools connect to the consultation, and how are consent and generated images controlled?

Support not established by this review.
F16 · ConsultDraft clinical notesDraft notes with supported units and lot details, then send record updates for provider review and signature.Owner-confirmed available; scope varies by plan and connection.Related evidence; partial scope

AI Scribe creates editable SOAP drafts; unit/lot detail and signed write-back need confirmation.

Source (opens in new tab) ↗
F17 · RetentionTreatment recallUse clinic-defined recall windows to offer the next appointment.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can the clinic set treatment-specific recall windows and offer suitable open appointments?

Support not established by this review.
F18 · RetentionCheckout rebookingPrompt the next booking before the current visit ends.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can staff prompt and complete the next appointment before the current visit ends?

Support not established by this review.
F19 · RetentionPatient reactivationCheck contact permissions before reaching out to eligible patients.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Does reactivation verify the contact permission and stop when the patient replies or books?

Support not established by this review.
F20 · RetentionMembership retentionFlag signs a membership may lapse and prepare offers for staff review.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

How are membership drop-off signals reviewed and distinguished from an ordinary overdue visit?

Support not established by this review.
F21 · GrowthRevenue attributionTrace ad sources through bookings, payments and supported offline conversion reporting.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can one ad inquiry be traced through its booked appointment and collected payment without merging those states?

Support not established by this review.
F22 · GrowthReview requestsRequest feedback consistently and prepare replies for staff approval.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Do review requests use the same rules for every eligible patient, with reply drafts approved by staff?

Support not established by this review.
F23 · GrowthAd creative studioCreate ad copy, images and short videos for clinic review.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can clinic-approved campaign copy, images and short video be reviewed against the clinic’s marketing rules?

Support not established by this review.
F24 · GrowthAd spend optimizationGuide campaign budgets using booked revenue and payment records.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can campaign budget changes use booked and paid outcomes rather than only lead volume?

Support not established by this review.
F25 · GrowthAudience controlsBuild supported audience segments using approved data-handling rules.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Which data and permissions support audience creation, and how is patient information kept out of advertising tools?

Support not established by this review.
F26 · GrowthTreatment landing pagesCreate treatment pages with booking and clinic-approved information.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can a treatment page carry clinic-approved pricing information and an operational booking path?

Support not established by this review.
F27 · GrowthLocal and AI-search visibilityPrepare local profile content and search FAQs from your clinic’s treatment menu.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can local profile updates and search FAQs use the clinic’s approved treatment menu?

Support not established by this review.
F28 · IntelligenceMorning briefReview bookings, outstanding inquiries and follow-up in one brief.Owner-confirmed available; scope varies by plan and connection.Related evidence; partial scope

Daily Huddle is listed; missed revenue values and the complete daily action brief need confirmation.

Source (opens in new tab) ↗
F29 · IntelligenceClinic questionsAsk questions about supported booking and revenue data.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can staff inspect the source records behind an answer about bookings, revenue or campaign performance?

Support not established by this review.
F30 · IntelligenceConversation coachingReview conversations for booking quality and staff coaching.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can staff review how a call or chat was scored and correct the coaching assessment?

Support not established by this review.
F31 · IntelligenceLocation comparisonsCompare locations using consistently defined clinic metrics.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Are location comparisons calculated using the same definitions and source-record states?

Support not established by this review.
F32 · TrustBAA, audit history and redactionAccess a BAA, audit history and supported data-redaction controls.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Which contract, activity logs, access settings and redaction controls cover the exact service we buy?

Support not established by this review.
F33 · TrustContact permissionsKeep contact permissions attached to outbound follow-up actions.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Where is each channel’s contact permission recorded, checked before sending and retained for review?

Support not established by this review.
F34 · TrustClinic policy controlsApprove scripts, escalation rules and outreach settings by location.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can the clinical lead approve scripts, escalation and outreach rules by location?

Support not established by this review.
F35 · TrustCanadian hosting and assuranceCanadian hosting is available, with a SOC 2 Type II report available for review.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Which assurance reports and regional hosting commitments apply to our actual deployment?

Support not established by this review.
F36 · PlatformWhite-label experienceEmbed supported capabilities under a partner brand.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Which supported components can a partner embed under its own brand and commercial terms?

Support not established by this review.
F37 · PlatformPartner API and webhooksConnect supported records, events and actions through partner APIs and webhooks.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Which documented partner interfaces expose permitted actions and auditable results?

Support not established by this review.
F38 · PlatformBulk provisioning and billingManage partner rollout and billing across locations.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can an authorized partner provision and manage billing across many locations without repeated manual setup?

Support not established by this review.
F39 · IntelligenceClinic brainFind answers in clinic knowledge and permitted records, then handle tasks within your clinic’s approval rules.Owner-confirmed available; scope varies by plan and connection.Ask vendor.

Can staff inspect sources and action history, with routine work following rules and other actions requiring approval?

Support not established by this review.

Questions for Symplast.

  1. Can our providers finish and review a real template on mobile?
  2. Which AI and growth-service tiers are included?
  3. How do we export records, photos and patient conversations?

Ask both teams to use the same synthetic patient and appointment. Record what is completed automatically, what remains for staff and where the final record appears.

Before you decide

Is Symplast a direct replacement for Clinvello?

Symplast combines a mobile aesthetics EHR with patient communication and AI documentation. Evaluate the mobile workflow with both providers and front-desk staff. Clinvello is an AI layer on supported clinic software. Compare the specific job, integration and operating cost; tools with different roles may be complementary.

Is either product cheaper for my clinic?

The published figures use different bundles and billing units. Compare your actual locations, staff, call usage, AI add-ons, onboarding and payment costs. Request a written total from both teams.

Did Clinvello independently test Symplast?

No. This page reviews public sources and separates those descriptions from our buying advice. It does not establish performance, security certification or the outcome of a live integration test.

Sources and review dates

“Reviewed” means we read the public page. It does not confirm deployment, contract terms or performance in your clinic.

  1. Symplast platform overview (opens in new tab) ↗Public page reviewed ·
  2. Symplast AI product description (opens in new tab) ↗Public page reviewed ·

Keep comparing.

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Podium

Podium combines an aesthetics EMR with Avery lead handling and patient communications. The buying decision includes the underlying clinic platform.

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Full clinic platform with native AI

Zenoti

Zenoti combines medspa records and business operations with AI reception. Evaluate it as a clinic platform, including the cost of migration.

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Booking and clinical operations platform

Boulevard

Boulevard combines scheduling and clinical documentation with Beau phone handling. Its AI booking flow needs a close read: the page describes booking links.

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Should you add AI or replace clinic software? →

Bring your workflow

See it in your clinic software.

Ask us to demonstrate the booking, handoff and reporting your clinic needs.