An AI receptionist for med spas. Built around your clinic’s work.
Answer inquiries, handle supported booking actions and pass conversations to staff with context. Start with the clinic software you already use and a clearly defined administrative workflow.
Choose the first job to improve
Your front desk may need help during treatments, after closing or when inquiries arrive across several channels. Choose one of those situations first. Clinvello brings voice answering, messaging and staff escalation into the evaluation; the supported actions still depend on your connection and account.
Calls and booking
Use clinic-approved information, check supported availability and handle enabled booking or rescheduling actions. Confirm deposit requirements and the appointment status before treating a request as booked.
Explore voice answering →Messages and handoff
Evaluate connected text, chat and social-message workflows. Give exceptions a staff owner and preserve the conversation context when a person needs to take over.
Explore staff escalation →Keep the source calendar clear
A supported connection lets you evaluate selected AI workloads while your existing clinic platform remains the source of appointments and records. A named connection is the start of the discussion: verify the exact read and write actions, permissions, service rules, locations and plan restrictions.
In your demo, ask for a synthetic booking and inspect it in the original calendar. Then test an occupied slot, an unanswered transfer and a connection failure. This is how you distinguish an appointment created in your system from a lead captured for a callback.
What direct booking should mean →Define what stays with your team
Clinic staff approve scripts, policies and escalation destinations. Questions requiring clinical judgment go to a person. Agree on the out-of-hours fallback, unresolved callback ownership and the process for pausing an automated workflow.
- Choose one location, channel or time window for the first rollout.
- Keep one owner for each reminder and follow-up to avoid duplicate messages.
- Review failed actions and staff handoffs alongside successful bookings.
Compare the complete cost
Account for the Clinvello subscription, included usage, overage, setup and your retained clinic software. Published website prices are USD per location unless stated otherwise. For Canadian clinics, confirm the actual quote currency and any regional restrictions rather than assuming the USD figure is a Canadian price.
See it in your clinic software.
Ask us to demonstrate the booking, handoff and reporting your clinic needs.